Comments¶
The Comments module lets the administrator attach textual annotations to a recorded session (live or archived). It is used to trace an investigation, document an incident, or enrich a video with notes for other administrators.
The module is not reachable on its own: it opens from the Control Center module through the Comments button found:
- in the Live streaming or Archives toolbar after a session is selected;
- in the detail window of a session (live or archived).
Comment list¶
The main window shows the paginated list (15, 25 or 50 rows) of comments tied to the current session. A search field in the toolbar filters the list on the fly (triggered 700 ms after the last keystroke or immediately with Enter).
| Column | Description |
|---|---|
| Date | Last update timestamp, formatted dd/mm/yyyy hh:mm:ss followed by the time zone. The cell carries a vertical colored stripe according to the comment type. |
| Author | Account that authored the comment. |
| Type | Comment category (see table below). Type-specific extra data is shown in italics beneath the label — the guest address, for instance. |
| Comment | Entered text. |
| Displayed type | Stripe color | Origin |
|---|---|---|
| Admin comment | orange | Entered manually from this window. This is the default type. |
| User invite comment | blue | Created when a guest is invited to a shared session; the extra data carries the guest e-mail address. |
| Help request comment | sky blue | Created together with the help request filed by the session user. |
| User initial comment | green | Comment entered by the user when starting the session, carried over from their access request. |
Add a comment¶
Click the + button in the toolbar (tooltip Add). The Add comment window opens. Type the comment in the Comment field and click Validate.
| Field | Description |
|---|---|
| Comment | Free-text area. No length cap or forbidden-character check is enforced on the form. |
Edit a comment¶
Select a comment in the list and click the Properties icon, or double-click the row. The Edit comment window opens pre-filled with the existing content. Enter the changes and validate. The button is enabled only when exactly one row is selected.
Delete a comment¶
Select one or more comments (multi-selection is supported) and click ×. A confirmation is requested — the message adapts to singular vs plural.