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Statistics per user

The Statistics per user module lists the sessions users opened from the user portal on the published applications. It is intended for an administrator who wants to track the activity of a given user, measure the load of a domain or produce a usage report for export.


Reading the grid

Each row describes one session opened by a user on an application or as a direct access.

Column Description
Name / Gateway - HTML5 Gateway The column title gives the pattern. The cell shows, in that order: an icon for the service type, the name of the application (or of the machine, for a direct access), then the Edge Gateway that carried the session, separated by /. When the session went through an HTML5 Gateway, its name is appended after a dash — that is, Application / Edge Gateway - HTML5 Gateway. The service type is also shown as a tooltip on hover.
Domain Authentication domain of the user.
User Sign-in identifier.
Client IP IP address of the machine from which the user signed in.
Start Session start date and time (format DD/MM/YYYY HH:MM).
End Session end date and time.

The grid is paginated (15, 25 or 50 rows per page). When no session matches, it shows No statistics available for this period.

The tooltip of the first column names the service type: Remote Desktop Application, Remote Desktop Application (HTML5), Remote Desktop Application without Agent, Remote Desktop Application without Agent (HTML5), SSH Application, SSH Application (HTML5), VNC Application, VNC Application (HTML5), Citrix ICA Application, Citrix ICA Application (HTML5), Citrix Storefront Application, Web application, Reverse Proxy application, SMB Application, NetBIOS Application, Generic tunnel application, VPN Application — or Host for a direct access session.

Filters

The Filters panel is collapsed by default.

Field Description
Domain Picks an authentication domain from a drop-down filled by the platform, or All to keep every domain.
User Picks a user from a drop-down, or All to keep every user.
Period: Annual, Monthly or Daily. The choice drives which date fields are displayed below.
Year: Drop-down running from the current year down to 2006. Visible for the annual and monthly periods. Defaults to the current year.
Month: Drop-down listing the twelve months. Only visible for the monthly period.
Day: Date picker in DD/MM/YYYY format. Only visible for the daily period. Defaults to the current day.

The Display button applies the filters and reloads the first page. The Reset button restores the form to its default values and reruns the search with no filter.

CSV export

The Export all pages button on the toolbar downloads the user_stats.csv file, which contains the sessions matching the current filters: filters set in the panel therefore also apply to the export.

The separator is the semicolon. The file opens with two context lines, followed by two blank lines:

Line Content
1 Organization, followed by the tenant name. The label in the file stays Organization; it does not follow the terminology of the offer.
2 Exportation date, followed by the export date and time.

The header row comes next, then the data. The columns are the six columns of the grid, in the same order: Name / Gateway - HTML5 Gateway, Domain, User, Client IP, Start and End.

Two differences from the display

Dates in the file carry seconds and the time zone (DD/MM/YYYY HH:MM:SS TZ), where the grid stops at the minute. And the End column stays empty as long as the session is not over.

The number of exported rows is capped by a platform-wide limit.